Cross-Cultural Collaboration – Directed complex, multi-time-zone initiatives involving diverse stakeholders, navigating cultural nuances with empathy, patience, and grace to achieve shared goals and forge strong partnership.

Brand Strategy & Management – Led the creation and implementation of our global brand strategy and identity system, culminating in the streamlined, organization-wide and global launch of the new Via brand—simplifying communications and strengthening brand cohesion.

Crisis Management – Partnered with executive leadership to develop high-stakes presentations, key messages, and staff guidance during organizational transitions. Steered teams through sensitive staff departures while preserving unity, morale, and alignment with organizational vision, purpose, and values.

Coaching Builds Culture – I believe teams thrive when leaders step in as coaches—valuing people as both individuals and contributors, and helping them uncover and build on their strengths. This approach resonates deeply with Millennials and Gen Z, who are seeking leaders who invest in their development, champion their potential, and cultivate environments where curiosity and creativity can flourish.